Does this product fit my needs and use case?

Does this product fit my needs and use case?

Decision tree

Overview

Type
Decision tree
Entry
Q1
Questions
5
Outcomes
5
Author
Andrew
Last updated
2026-05-12

Full decision path

Start: Q1

Q1 — Is this for a commercial organisation?

Q2 — How large is your team?

Q2b — Is this for a non-profit or public sector?

Q3 — Is real-time collaboration essential?

Q4 — Do you require SSO or audit logging?

Outcomes

Pro plan (OUT_PRO)
Reached from Q3 (no).
Team plan (OUT_TEAM)
Reached from Q3 (yes), Q4 (no).
Enterprise plan (OUT_ENTERPRISE)
Reached from Q2 (D), Q4 (yes).
Non-profit plan (OUT_NONPROFIT)
Reached from Q2b (yes).
Personal plan (OUT_PERSONAL)
Reached from Q2b (no).

Machine-Readable JSON (Canonical Model)

View JSON
{
  "_meta": {
    "schema": "https://www.drawdecisiontree.com/decision-dag.schema.json",
    "source": "https://www.drawdecisiontree.com",
    "description": "DrawDecisionTree.com is a free tool for building, sharing, and embedding interactive decision trees. This file is the machine-readable export of a published decision tree. The `dsl` field contains the original source in the Decision DAG DSL; the `dag` schema is documented at the URL in `schema` above.",
    "links": {
      "interactive": "https://www.drawdecisiontree.com/trees/drawdecisiontree/product-fit",
      "embed": "https://www.drawdecisiontree.com/embed/path/drawdecisiontree/product-fit",
      "dsl_reference": "https://www.drawdecisiontree.com/decision-tree-dsl-reference",
      "guides": "https://www.drawdecisiontree.com/guides",
      "schema_docs": "https://www.drawdecisiontree.com/decision-dag.schema.json",
      "author_trees": "https://www.drawdecisiontree.com/trees/drawdecisiontree"
    },
    "generated_at": "2026-07-03T21:08:41.993Z"
  },
  "author": {
    "handle": "drawdecisiontree",
    "first_name": "Andrew",
    "last_name": null,
    "avatar_url": "1d32d828-b6ca-40ec-bdd7-771fe7b9c36a/avatar-1778531481027.svg",
    "display_name": "Andrew"
  },
  "file": {
    "id": "4f847d35-b71f-4f90-9aca-b3203542e8cc",
    "name": "Does this product fit my needs and use case?",
    "public_slug": "product-fit",
    "updated_at": "2026-05-12T16:53:43.587978+00:00",
    "url": "https://www.drawdecisiontree.com/trees/drawdecisiontree/product-fit",
    "json_url": "https://www.drawdecisiontree.com/trees/drawdecisiontree/product-fit/tree.json",
    "dsl_url": "https://www.drawdecisiontree.com/trees/drawdecisiontree/product-fit/tree.dag"
  },
  "meta": {
    "description": null,
    "mode": "decision",
    "entry": "Q1",
    "tags": [],
    "image": null
  },
  "questions": [
    {
      "id": "Q1",
      "text": "Is this for a commercial organisation?"
    },
    {
      "id": "Q2",
      "text": "How large is your team?"
    },
    {
      "id": "Q2b",
      "text": "Is this for a non-profit or public sector?"
    },
    {
      "id": "Q3",
      "text": "Is real-time collaboration essential?"
    },
    {
      "id": "Q4",
      "text": "Do you require SSO or audit logging?"
    }
  ],
  "outcomes": [
    {
      "id": "OUT_PRO",
      "label": "Pro plan"
    },
    {
      "id": "OUT_TEAM",
      "label": "Team plan"
    },
    {
      "id": "OUT_ENTERPRISE",
      "label": "Enterprise plan"
    },
    {
      "id": "OUT_NONPROFIT",
      "label": "Non-profit plan"
    },
    {
      "id": "OUT_PERSONAL",
      "label": "Personal plan"
    }
  ],
  "dsl": "dag: Does this product fit my needs and use case?\nversion: 1.0.0\nentry: Q1\n\nQ1: Is this for a commercial organisation?\n  yes -> Q2\n  no  -> Q2b\n\nQ2: How large is your team?\n  A: Solo or freelance  -> Q3\n  B: 2-10 people        -> Q3\n  C: 11-50 people       -> Q4\n  D: More than 50       -> [OUT_ENTERPRISE]\n\nQ2b: Is this for a non-profit or public sector?\n  yes -> [OUT_NONPROFIT]\n  no  -> [OUT_PERSONAL]\n\nQ3: Is real-time collaboration essential?\n  yes -> [OUT_TEAM]\n  no  -> [OUT_PRO]\n\nQ4: Do you require SSO or audit logging?\n  yes -> [OUT_ENTERPRISE]\n  no  -> [OUT_TEAM]\n\n[OUT_PRO]:        Pro plan\n  description: Best for solo users and technical individuals\n  code: PLAN_PRO\n\n[OUT_TEAM]:       Team plan\n  description: Collaboration features for growing teams\n  code: PLAN_TEAM\n\n[OUT_ENTERPRISE]: Enterprise plan\n  description: Advanced security and admin for large organisations\n  code: PLAN_ENTERPRISE\n\n[OUT_NONPROFIT]:  Non-profit plan\n  description: Discounted access for qualifying organisations\n  code: PLAN_NONPROFIT\n\n[OUT_PERSONAL]:   Personal plan\n  description: Free tier for personal and hobby projects\n  code: PLAN_PERSONAL\n"
}

DSL Representation

dag: Does this product fit my needs and use case?
version: 1.0.0
entry: Q1

Q1: Is this for a commercial organisation?
  yes -> Q2
  no  -> Q2b

Q2: How large is your team?
  A: Solo or freelance  -> Q3
  B: 2-10 people        -> Q3
  C: 11-50 people       -> Q4
  D: More than 50       -> [OUT_ENTERPRISE]

Q2b: Is this for a non-profit or public sector?
  yes -> [OUT_NONPROFIT]
  no  -> [OUT_PERSONAL]

Q3: Is real-time collaboration essential?
  yes -> [OUT_TEAM]
  no  -> [OUT_PRO]

Q4: Do you require SSO or audit logging?
  yes -> [OUT_ENTERPRISE]
  no  -> [OUT_TEAM]

[OUT_PRO]:        Pro plan
  description: Best for solo users and technical individuals
  code: PLAN_PRO

[OUT_TEAM]:       Team plan
  description: Collaboration features for growing teams
  code: PLAN_TEAM

[OUT_ENTERPRISE]: Enterprise plan
  description: Advanced security and admin for large organisations
  code: PLAN_ENTERPRISE

[OUT_NONPROFIT]:  Non-profit plan
  description: Discounted access for qualifying organisations
  code: PLAN_NONPROFIT

[OUT_PERSONAL]:   Personal plan
  description: Free tier for personal and hobby projects
  code: PLAN_PERSONAL

Machine Access

Questions in this decision tree

Possible outcomes

How to use this decision tree

Click "Open interactive version" to step through the questions. Your answers narrow the tree until a recommended outcome is reached. You can also embed this tree on your own site.

More decision trees by Andrew

Which API design pattern is right for my project?
Which API design pattern is right for my project?
Determine the right API design style for your integration scenario.
CI/CD Pipeline Tool Selection
CI/CD Pipeline Tool Selection
Choosing a CI/CD platform is a long-term infrastructure commitment — pipelines accumulate config, custom scripts, and team muscle memory that make switching painful. This tree eliminates tools that don't fit your source control host, infrastructure model, or team scale, leaving only the options genuinely viable for your situation.
Which cloud provider should I use — AWS, Azure, or Google Cloud?
Which cloud provider should I use — AWS, Azure, or Google Cloud?
Answer a few questions to identify the most suitable cloud platform for your workload.
Container Orchestration Platform Selection
Container Orchestration Platform Selection
Container orchestration is foundational infrastructure — the platform you choose shapes how you deploy, scale, network, and operate every service you run. This tree eliminates options that don't match your operational maturity, cloud provider commitment, and workload complexity, so you land on the platform that fits your team today without over-engineering for a scale you haven't reached.
How do I assess the health of a customer account?
How do I assess the health of a customer account?
Classify a customer's health score to guide proactive engagement and retention strategy. Use this tree during your regular account reviews or whenever a trigger event—such as a low NPS, a support spike, or a missed check-in—prompts a reassessment. The outcome drives the cadence and urgency of your next CSM action.
How should I escalate this customer issue?
How should I escalate this customer issue?
Determine the appropriate escalation path when a customer issue exceeds normal CSM handling. This tree helps you move quickly and confidently when a situation is deteriorating, ensuring the right people are engaged at the right time. Use it the moment you sense an issue may outgrow your ability to resolve it alone.